1. Introduction

Welcome to KlikEase! These Terms & Conditions govern your use of our platform and services. By accessing or using KlikEase, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Definitions

• Platform: The KlikEase website and mobile application.
• User: Any individual using the KlikEase platform, including clients and service providers.
• Service Provider: Individuals or businesses offering services through KlikEase.
• Client: Individuals or businesses seeking services through KlikEase.

3. Account Registration

• Users must register and create an account to use the platform.
• You agree to provide accurate and complete information during registration.
• You are responsible for maintaining the confidentiality of your account information.

4. Use of the Platform

• Users must use the platform for lawful purposes only.
• You agree not to misuse the platform or engage in any fraudulent activities.
• KlikEase reserves the right to suspend or terminate accounts violating these terms.

5. Booking and Payment

• Clients can book services through the platform and must provide valid payment information.
• Service Providers will receive payments through the platform according to the agreed terms.
• Cancellations and refunds are subject to KlikEase’s cancellation policy.

6. Service Providers’ Obligations

• Service Providers must provide accurate information about their services and qualifications.
• Service Providers are responsible for delivering services in a professional and timely manner.
• Service Providers must comply with all applicable laws and regulations.

7. Clients’ Obligations

• Clients must provide accurate information when booking services.
• Clients are responsible for ensuring that the service environment is safe and suitable.
• Clients must respect Service Providers and follow KlikEase’s guidelines.

8. Limitation of Liability

• KlikEase is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the platform or services.
• KlikEase does not guarantee the quality, suitability, or availability of any services provided by Service Providers.

9. Changes to Terms

KlikEase reserves the right to modify these Terms & Conditions at any time. Changes will be effective upon posting on the platform. Continued use of the platform constitutes acceptance of the modified terms.

10. Governing Law

These Terms & Conditions are governed by the laws of the state of Meghalaya. Any disputes arising from these terms shall be resolved in the courts of Meghalaya.

11. Return Policy

• Refunds are only provided for appointment cancellations.
• The refunded amount will not include any taxes paid.
• Cancellations and refunds are subject to KlikEase’s cancellation policy.